Legal

Terms of Service

The terms governing access to and use of HakiSuite.

Draft — pending legal review. This page is a structural scaffold and should be reviewed and completed by qualified counsel before relying on it as a binding agreement.

Last updated: 11 May 2026

1. Acceptance

By accessing or using HakiSuite (the “Service”) you agree to these Terms of Service. If you are entering into these terms on behalf of an organisation, you represent that you have authority to bind that organisation.

2. The Service

HakiSuite provides legal practice management software and related services. The scope of any subscription, including features, support, and service levels, is set out in the applicable order form or other written agreement.

3. Accounts

You are responsible for safeguarding the credentials used to access the Service and for all activity conducted under your account. You must notify us promptly of any unauthorised use.

4. Acceptable use

You agree not to use the Service to infringe the rights of others, to upload unlawful or harmful content, to attempt to gain unauthorised access to our systems, or to interfere with the integrity or performance of the Service.

5. Fees

Fees, billing cycle, and payment terms are set out in your order form. Fees are exclusive of taxes, which you are responsible for paying.

6. Intellectual property

HakiSuite and all related intellectual property rights remain the property of HakiSuite and its licensors. You retain ownership of the data you submit to the Service.

7. Confidentiality

Each party will protect the other’s confidential information using the same standard of care it uses to protect its own confidential information, and in any event not less than reasonable care.

8. Warranties and disclaimers

The Service is provided on an “as is” and “as available” basis. To the extent permitted by law, we disclaim all implied warranties.

9. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, or consequential damages. Each party’s aggregate liability is limited to the fees paid or payable in the twelve months preceding the event giving rise to the claim.

10. Term and termination

These terms continue for the duration of your subscription. Either party may terminate for material breach that is not cured within a reasonable period after written notice.

11. Governing law

These terms are governed by the laws of the Republic of Kenya. The courts of Nairobi have exclusive jurisdiction over any dispute arising out of or in connection with these terms, subject to any arbitration provisions agreed in your order form.

12. Contact

Questions about these terms can be sent to info@hakisuite.com.