A platform — and a partner.
HakiSuite is the software. Our services team is the operations partner that helps your firm get the most out of it.
More than software.
We work alongside your firm — not at arm's length — through the moments that matter most.
Onboarding
A guided programme that takes a firm from contract signed to first matter live in two weeks — without disruption to billable work.
Migration
We handle the unglamorous part: extracting data from legacy systems, mapping it into Haki, validating it line by line.
Workflow consulting
Our operations team works with yours to design intake, conflict, approval, and billing flows that match how you actually work.
Legal digitisation
Bring paper, email, and shared drives into one calm system — without forcing your partners through change for change's sake.
Operational reviews
Quarterly reviews of utilisation, realisation, and matter throughput — read by people who have run a practice.
Support
Every firm gets a named operations contact. Tickets become conversations, not auto-replies.
Two weeks to live. Twelve to mastery.
- 01
Discovery
Map the existing operation. Identify where the friction lives.
- 02
Configuration
Set up workspaces, roles, templates, and workflows in Haki.
- 03
Migration
Move historical data, validate, and reconcile.
- 04
Go-live
First matters run in Haki. Hands-on support throughout.
- 05
Optimisation
Quarterly reviews and refinements as the firm grows.